FAQ
Frequently Asked Questions
Simple answers about Webxgo AI Assistant, installation, license activation, trial, and WordPress setup.
What is Webxgo AI Assistant?
Webxgo AI Assistant is a WordPress plugin that adds a floating AI chat to your website. It answers customer questions using your business information, FAQs, and knowledge articles.
How much does it cost?
Webxgo AI Assistant costs $15.99 per month after the 14-day free trial.
Is there a free trial?
Yes. You can start with a 14-day free trial. During the trial, you can install the plugin, activate your license, and test the AI chat on your website.
Where do I install the plugin?
The plugin is installed on the customer’s WordPress website. After installation, the customer activates the license and manages the assistant from WordPress Admin.
Do I need technical experience?
No. Webxgo AI was created to be simple. Install the plugin, activate the license, add your business information, FAQs, and articles.
Can I use one license on more than one website?
No. Each license works on one website only. The license is connected to the domain where it was first activated.
Where do I manage the chat answers?
You manage the chat answers inside your own WordPress Admin under Webxgo AI Assistant. You can add Business Info, Knowledge Base articles, FAQs, and Suggested Questions.
Do I manage the chat from WebxgoAI.com?
No. WebxgoAI.com is used for your account, license, billing, plugin download, and support. The chat is managed from your WordPress website.
What happens if I cancel my subscription?
If your subscription is canceled or expires, the license may stop validating and the chat may stop showing on your website.